Privacy Policy

Welcome to Sacrena! Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services.

Who We Are

Sacrena LLC (“Sacrena,” “we,” “our,” or “us”) operates the Sacrena app and related services. Our registered office is located at:

651 N Broad St, Suite 201
Middletown, DE 19709
United States

For privacy-related inquiries, contact us at legal@sacrena.com.

Information We Collect

We collect different types of information to provide and enhance your experience on Sacrena. This includes:

Personal Information

• Email or phone number (based on sign-up method)
• First name
• Last name (optional)
• Date of birth and time
• Sexual orientation
• Birthplace
• Current location (when manually updated by the user, not tracked in the background)
• Dietary preferences
• Partner sexuality preference
• Profile photo

Sensitive Information

• Sexual orientation
• Partner sexuality preference

Astrological Data

• Birth date, birth time, and birth location (used for astrology-based compatibility reports).

Location Data

• General location, collected only when users manually update it (no background tracking).

Device Information

• IP address
• User-agent (browser details)
• Device ID (for mobile apps only)

Usage Data

• Currently, we do not track feature usage or interaction patterns, but we may do so in the future.

Third-Party Data

• Currently, we do not collect third-party data.

How We Use Your Information

We use the collected information to enhance user experience and facilitate conscious dating through astrology-based compatibility insights.

Purpose of Data Collection

• Profile Matching: Personal data (location, preferences, gender, etc.) is used to match profiles.
• Astrology Reports: Birth details are used to generate compatibility reports.
• Communication: First name, and profile photo are shared with our chat provider (GetStream.io) to enable conversations.

Personalization

• Currently, user data is not used for personalized content beyond astrology compatibility insights.

Marketing & Communication

• Subscribers may receive promotional emails or text notifications related to app updates, content marketing & special offers based on their preferences. Users can opt out of these communications at any time.

Research & Development

• Currently, we do not track interactions. However, in the future, we may collect data to improve the user experience.

Data Sharing

We only share user data with trusted third-party service providers to facilitate essential app functionalities.

Third-Party Sharing

We work with third-party service providers to support key functionalities such as:

• To facilitate in-app messaging between users.
• To generate astrology, numerology, and human design reports.
• To enable location-based matchmaking by processing city names.
• To provide AI-generated compatibility insights.
• To help us monitor app performance, crash reports, and notifications.
• To verify phone numbers via SMS.

We ensure that these providers process data in compliance with privacy laws and maintain strict confidentiality and security measures.

Legal Obligations

We may disclose user data if required to comply with legal requests, court orders, or law enforcement investigations.

SMS Communications

By providing your phone number, you consent to receive SMS communications from Sacrena, including login verification (OTP), app availability updates, and important announcements or event reminders.

Privacy of SMS Data

We value your privacy and are committed to protecting your mobile information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Standard message and data rates may apply. You can opt out of receiving promotional messages at any time by replying STOP to any SMS you receive.

User Rights

Access & Correction

• Users can access and update their information within the app.

Data Deletion

• Users can request data deletion by:
  • Option 1: Using the “Deactivate My Account” feature (upcoming feature).
  • Option 2: Sending a request to legal@sacrena.com.

Consent Withdrawal

• Consent cannot be withdrawn without discontinuing the service, as core functionalities rely on the provided data.

Data Portability

• Currently, users cannot request their data in a portable format.

Data Security

Security Measures

• Data Encryption: All user data is encrypted at rest using AWS security measures.
• Access Control: Developer access is provided on a need-to-know basis with periodic credential rotations.
• Periodic Security Updates: AWS and database credentials are refreshed regularly to prevent unauthorized access.

Data Breach Protocol

• Affected users will be notified in case of a breach.
• Depending on the severity, we may suspend services until users re-authenticate.

Data Retention & Deletion

Retention Period

• Rejected Profiles: Data is retained for 2 years.
• Matched Profiles (with chat interactions): Data is retained indefinitely.

Deletion Criteria

• When a user requests account deactivation.
• When a profile violates our Terms & Conditions.

Children’s Privacy

• Users must be at least 18 years old to use Sacrena.
• We do not collect data from minors or seek parental consent, as underage users are not permitted.

International Data Transfers

• Our development team is globally distributed, and some production database access may occur for maintenance and support.
• Not all developers have database access - access is granted on a need-to-know basis.
• AWS and database credentials are periodically refreshed to maintain security.

Updates to this Privacy Policy

• We may update this policy periodically. Any major changes will be communicated to users via email or in-app notifications.

Contact Information

For any questions, reach us at:

Email: legal@sacrena.com

Address: 651 N Broad St, Suite 201, Middletown, DE 19709, USA