Terms of Service

Last Updated: April 29, 2026 · Version 2.0 (Draft)

PLEASE READ THESE TERMS CAREFULLY.By creating an account, accessing, or using Sacrena, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you must not use Sacrena.

IMPORTANT: These Terms contain a binding individual arbitration clause and a class-action waiver. By using Sacrena, you agree to resolve disputes through arbitration on an individual basis, and you waive your right to a jury trial and to participate in class actions. See Section 16.

1. Who We Are

Sacrena, Inc. (“Sacrena,” “we,” “us,” or “our”) is a Delaware corporation with its registered office at 651 N Broad St, Suite 201, Middletown, DE 19709, United States. We operate the Sacrena mobile application, the website at sacrena.com, and related products and services (collectively, the “Service”).

Contact: legal@sacrena.com (legal matters), support@sacrena.com (general support).

2. Eligibility

To use Sacrena, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater);
• Have legal capacity to enter into a binding contract;
• Not be barred from using the Service under applicable law;
• Not have been previously banned, suspended, or removed from the Service;
• Not be a registered sex offender or convicted of a felony involving violence, sexual misconduct, fraud, or stalking;
• Provide accurate, current, and complete registration information.

Underage users:Sacrena is strictly for adults. We do not knowingly collect information from anyone under 18. If we discover an underage user, we will immediately suspend the account, delete their data, and report any suspected exploitation to the National Center for Missing & Exploited Children (NCMEC) and law enforcement as required by 18 U.S.C. § 2258A.

3. What Sacrena Offers

Sacrena is a connection app that uses behavioral compatibility, astrology, numerology, Human Design, and tarot insights to help adults form meaningful relationships. Specific features include:

• Profile creation, discovery, and matching;
• The Decode behavioral compatibility assessment;
• Astrological and numerological compatibility insights;
• AI-generated vision boards;
• In-app messaging between matched users;
• Premium subscription features.

3.1 Entertainment and Self-Reflection Disclaimer

Compatibility scores, astrological readings, numerology, Human Design profiles, and tarot insights provided by Sacrena are intended for entertainment, self-reflection, and personal exploration only. They are not professional advice of any kind, including psychological, medical, financial, legal, relationship, or matchmaking advice. They are not predictive of relationship outcomes or compatibility in real life. You should not rely on Sacrena content as the sole basis for any decision about a relationship, person, or your life. Consult a qualified professional for advice specific to your situation.

4. Your Account

4.1 Account Creation

You may create an account using a phone number, email address, Apple Sign-In, or Google Sign-In. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@sacrena.com if you suspect unauthorized access.

4.2 One Account Per Person

You may only have one Sacrena account. Creating multiple accounts, creating an account on behalf of someone else, or impersonating another person is prohibited and grounds for termination.

4.3 Profile Accuracy

You agree to provide accurate, truthful, and current information in your profile, including photos that genuinely represent you and accurate biographical details (age, name, location, gender, orientation). Misrepresenting yourself, including catfishing, is a violation of these Terms.

5. Subscriptions, Auto-Renewal, and Refunds

5.1 Subscription Tiers

Sacrena offers premium subscriptions at the following prices (USD), which you can purchase through the Apple App Store or Google Play Store:

• Monthly: $15.99 per month;
• Quarterly: $36.99 per three months;
• Annual: $108.99 per year.

Prices are subject to change. We will provide advance notice of any price increase, and your continued subscription after the effective date constitutes acceptance.

5.2 Free Trial

Sacrena does not currently offer a free trial. All premium features require a paid subscription. If we introduce a free trial in the future, the terms will be presented at checkout and incorporated into these Terms.

5.3 Auto-Renewal

YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW at the end of each billing period (monthly, quarterly, or annual) at the then-current rate, charged to your Apple or Google account, unless you cancel at least 24 hours before the renewal date through your device’s subscription settings.

5.4 How to Cancel

iOS users:Open Settings → tap your name → Subscriptions → Sacrena → Cancel Subscription.

Android users:Open Google Play Store → tap your profile → Payments and subscriptions → Subscriptions → Sacrena → Cancel.

We cannot cancel App Store or Google Play subscriptions on your behalf. Cancellation takes effect at the end of the current billing period; you retain access to premium features until then.

5.5 Refunds — General Rule

All charges are non-refundable, except where required by law or the policies of Apple or Google (which process the payment). To request a refund, contact Apple at reportaproblem.apple.com or Google at play.google.com/store/account.

5.6 California Auto-Renewal Disclosures

California residents: under California Business and Professions Code § 17600 et seq., you have the right to cancel an automatic renewal at any time by following the cancellation steps in Section 5.4. We will send a renewal reminder for annual subscriptions between 15 and 45 days before each annual renewal.

5.7 Statutory Refund Rights — Specific States

NOTICE TO RESIDENTS OF ARIZONA, CALIFORNIA, COLORADO, CONNECTICUT, ILLINOIS, IOWA, MINNESOTA, NEW YORK, NORTH CAROLINA, OHIO, RHODE ISLAND, AND WISCONSIN: You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed (excluding Sundays and holidays). If you die before the end of your subscription period, your estate is entitled to a refund for the portion of the subscription period after your death. If you become permanently disabled (such that you cannot use the Service) before the end of your subscription period, you are entitled to a refund for the portion of the period after your disability, by providing notice to us in the same manner as a refund request.

5.8 Promotional Offers

Promotional codes, free months, or anniversary offers are non-transferable, have no cash value, and may be revoked at any time for fraud or abuse.

6. User Conduct and Community Standards

Sacrena is built on conscious connection. You agree to use the Service in good faith and to treat other users with respect. The following are strictly prohibited:

6.1 Prohibited Conduct

• Harassment, bullying, threats, hate speech, or discriminatory conduct based on race, ethnicity, religion, gender, sexual orientation, disability, or any protected characteristic;
• Sexual exploitation, solicitation of sexual content, prostitution, escort services, or any commercial sexual activity;
• Soliciting money, gifts, investments, cryptocurrency, or financial information from other users (including romance scams);
• Sharing nude, sexually explicit, or graphic content; sending unsolicited explicit images;
• Stalking, doxxing, sharing another person’s private information, or threatening to do so;
• Posting content depicting violence, self-harm, weapons, illegal drugs, or other dangerous activities;
• Creating fake profiles, using photos that aren’t of you, impersonating others, or misrepresenting your age, identity, or relationship status;
• Promoting other products, services, brands, multi-level marketing schemes, OnlyFans/cam content, or other commercial offerings;
• Using bots, scrapers, automation, or any non-human means to access the Service or extract data;
• Reverse engineering, decompiling, or attempting to extract source code;
• Interfering with the Service, including denial-of-service attacks, OTP abuse, or attempts to circumvent rate limits or security controls;
• Creating a new account to evade a prior ban or suspension;
• Using the Service in any way that violates applicable law.

6.2 Trust and Safety Enforcement

We take community safety seriously. Sacrena uses a combination of automated systems and human review to enforce these Terms.

• Reporting: Every profile and message has a report button. You can report users for being underage, soliciting, fake/spam, inappropriate content, harassment, or other violations.
• Immediate suspension: Reports involving suspected minors or sexual solicitation result in immediate account suspension pending review.
• Threshold-based suspension: Other reports may result in suspension when a profile accumulates multiple credible reports within a defined period. Specific thresholds are confidential to prevent gaming, but enforcement is consistent and based on objective criteria.
• Appeals: If your account is suspended or banned, you may appeal by emailing legal@sacrena.com within 30 days. We will review and respond within a reasonable time, typically 7 to 14 days.
• Permanent bans: Severe violations (sexual misconduct, illegal activity, repeat violations) result in permanent ban. We may block the associated account, email, phone number, and device from re-registering. Attempting to evade a ban is itself a violation.

6.3 Verification

Sacrena offers photo verification. You may submit selfies that are compared against your profile photos using automated systems. We do not perform criminal background checks, identity checks, or sex-offender registry checks on users. A “verified” badge confirms only that the user submitted a selfie that matched their profile photos at the time of verification. It does not guarantee identity, character, intent, or safety.

7. Safety When Connecting with Other Users

Sacrena does not conduct criminal background checks, identity verification beyond photo matching, or screening of registered sex offenders on its users. You are solely responsible for your interactions with other users, both on the Service and in real life.

Recommended safety practices:

• Never send money, gifts, or financial information to anyone you meet on Sacrena, regardless of the reason given;
• Be cautious of users who try to move communications off-platform quickly, refuse video calls, or claim emergencies that require financial help — these are common signs of romance scams;
• Meet first dates in a public place, tell a friend or family member where you’re going, and arrange your own transportation;
• Do not share your home address, financial information, government IDs, or sensitive personal information;
• If you have safety concerns about someone you’ve interacted with on Sacrena, report them in-app and contact local law enforcement if you feel unsafe.

Sacrena is not responsible for the conduct of any user, on or off the Service. Your interactions are at your own risk.

8. Content You Submit

8.1 Ownership

You retain all ownership rights in the content you upload to Sacrena, including photos, profile text, messages, vision boards, and Decode responses (“Your Content”).

8.2 License to Sacrena

You grant Sacrena a limited, non-exclusive, royalty-free, worldwide license to host, store, copy, display, transmit, and modify Your Content solely as necessary to operate, provide, improve, and promote the Service. This license includes:

• Displaying your profile and content to other users in accordance with your privacy settings;
• Generating compatibility insights, vision boards, and personalized content for you;
• Performing safety, moderation, and fraud prevention;
• Backing up, caching, and processing for service operation;
• Featuring anonymized or de-identified content in aggregate analytics or research.

What this license does NOT permit: We will not use Your Content (including photos or voice) in advertising or marketing materials that personally identify you, sell Your Content to third parties, or use Your Content for purposes outside the operation of the Service, without your separate, explicit consent.

License termination:This license terminates when you delete the content or your account, except that (a) we may retain backups for a limited period as described in our Privacy Policy, and (b) the license continues for content you shared with other users (such as messages they received) to the extent necessary to maintain those users’ experience.

8.3 Your Representations About Your Content

You represent and warrant that:

• You own or have all necessary rights to Your Content;
• Your Content does not infringe any third party’s intellectual property, privacy, publicity, or other rights;
• Photos you upload are of you (not someone else, not a celebrity, not AI-generated to misrepresent your appearance);
• Your Content does not violate Section 6.1.

8.4 Moderation

We may, but are not obligated to, review, edit, remove, or refuse to display Your Content. We may use automated tools (including AI-based image and text moderation) to detect violations. We are not liable for content posted by users.

9. AI-Generated Content and Compatibility Algorithms

9.1 Vision Boards

Sacrena offers AI-generated vision boards using OpenAI’s image generation API. When you generate a vision board, your inputs (text prompt and/or selected virtues, plus general aesthetic context) are sent to OpenAI for image generation. If you write a free-text prompt, that prompt is also sent to OpenAI’s text API for refinement before being used to generate the image. We do not send OpenAI your name, photos, profile, contact information, or other directly identifying personal data along with vision board prompts.

9.2 Numerology and Tarot Interpretations

Sacrena uses OpenAI to generate text interpretations for Numerology and Tarot reports. We send only calculated numbers (such as your life path number) and reading context. We do not send OpenAI your name, contact details, photos, or profile information.

9.3 Compatibility Algorithms

Sacrena uses algorithms to score profiles for discovery, including astrological compatibility, numerology, and Human Design. The Decode behavioral compatibility assessment is not used in the matching or discovery algorithm; it is shown only to users who have already matched, as additional insight after a connection is made. None of these algorithms predict real-world relationship outcomes.

9.4 Right to Human Review (EU/UK Users)

If you are in the European Union or United Kingdom, you have the right under Article 22 of the GDPR / UK GDPR to (i) be informed about automated decision-making, (ii) request human review of significant automated decisions, and (iii) contest such decisions. To exercise these rights, contact legal@sacrena.com.

10. Communications and SMS

10.1 Transactional Messages

When you provide a phone number, you consent to receive transactional SMS messages necessary to operate the Service, including one-time-password (OTP) login codes (delivered via Twilio) and security alerts. Standard message and data rates may apply. Reply STOP to opt out, but doing so may prevent you from logging in.

10.2 Onboarding and Marketing Messages

For users in the United States and Canada, we may send a follow-up SMS through SimplyTexting if you log in with a phone number but do not complete onboarding. We will not send you these messages unless you separately opt in by checking a marketing-consent box at the time you provide your phone number. We do not send these messages to users outside the United States and Canada. Reply STOP to opt out at any time.

Email communications: we may send service emails (account, security, billing) regardless of marketing preferences. We will not send marketing emails without your separate consent.

11. Sacrena’s Intellectual Property

Sacrena owns or licenses all intellectual property in the Service, including the app, the Decode methodology, compatibility algorithms, source code, designs, text, logos, and the Sacrena trademark. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, lease, or create derivative works of the Service without our written permission.

12. Copyright and DMCA Policy

We respect intellectual property rights. To submit a DMCA takedown notice, email legal@sacrena.com with:

• Identification of the copyrighted work claimed to be infringed;
• Identification of the allegedly infringing material on the Service (URL or in-app location);
• Your contact information (name, address, phone, email);
• A statement of good-faith belief that the use is not authorized;
• A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner;
• Your physical or electronic signature.

Counter-notifications may be submitted under 17 U.S.C. § 512(g). We may terminate accounts of repeat infringers.

13. Account Termination and Suspension

13.1 By You

You may delete your account at any time through Settings → Account → Delete Account, or by emailing legal@sacrena.com. Upon deletion, we will delete your photos, name, profile content, and personal information promptly. We retain limited de-identified data (user ID, onboarding/termination dates, country, gender, and platform) for service-improvement analytics, as described in our Privacy Policy.

13.2 By Sacrena

We may suspend or terminate your account, with or without notice, if:

• You violate these Terms;
• You engage in conduct that endangers other users or the Service;
• We are required by law to do so;
• We discontinue the Service.

Termination does not refund any unused subscription period unless required by law.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

No matchmaking guarantee: We do not guarantee that you will find a match, a relationship, or any specific outcome. Compatibility scores are not predictions of real-world relationship success.

No screening: We do not conduct criminal background checks, sex offender registry checks, or comprehensive identity verification. You are responsible for evaluating other users yourself.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SACRENA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID SACRENA IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Exceptions: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for personal injury, fraud, gross negligence, or willful misconduct. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

16. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

16.1 Informal Resolution

Before filing a claim, you and Sacrena agree to attempt informal resolution by emailing legal@sacrena.com with a description of the claim. If we cannot resolve the dispute within 60 days, either party may proceed to arbitration.

16.2 Binding Arbitration

Except for the exclusions in Section 16.5, all disputes arising from or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English. The seat of arbitration is Wilmington, Delaware, but you may elect to participate by phone or video. Each party bears its own attorneys’ fees unless the arbitrator awards otherwise.

16.3 Class Action Waiver

YOU AND SACRENA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over a class proceeding.

16.4 Right to Opt Out of Arbitration

You may opt out of this arbitration agreement by emailing legal@sacrena.comwithin 30 days of first accepting these Terms with the subject line “Arbitration Opt-Out” and including your name and account email. If you opt out, neither party will be required to arbitrate disputes, but you remain bound by the rest of these Terms.

16.5 Exclusions

The arbitration agreement does not apply to: (a) claims for injunctive relief regarding intellectual property; (b) small-claims-court actions within the court’s jurisdiction; (c) claims that cannot legally be subject to arbitration in your jurisdiction.

16.6 Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. For matters not subject to arbitration, exclusive jurisdiction lies in the state and federal courts located in Wilmington, Delaware.

17. Indemnification

You agree to indemnify and hold harmless Sacrena and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Service, (b) your violation of these Terms, (c) Your Content, or (d) your violation of any third party’s rights.

18. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via in-app notice or email at least 14 days before the effective date, and we will update the “Last Updated” date above. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service before the effective date.

19. Apple App Store and Google Play Terms

iOS users: You acknowledge that these Terms are between you and Sacrena, not Apple. Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support. In the event of any failure of the app to conform to applicable warranty, you may notify Apple, who will refund the purchase price (if applicable). To the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for product claims, intellectual property claims, or third-party claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Android users: You acknowledge that these Terms are between you and Sacrena, not Google. Google is not responsible for the Service.

20. Miscellaneous

• Entire agreement: These Terms (together with the Privacy Policy and any additional terms incorporated by reference) constitute the entire agreement between you and Sacrena.
• Severability: If any provision is held invalid, the remaining provisions remain in effect.
• Waiver: Failure to enforce any provision is not a waiver.
• Assignment: You may not assign these Terms. Sacrena may assign them in connection with a merger, acquisition, or sale of assets.
• No agency: No partnership, joint venture, or employment relationship is created by these Terms.
• Notices: We may provide notices via email, in-app, or by posting in the Service. Notices to Sacrena must be sent to legal@sacrena.com.
• Force majeure: Neither party is liable for delays caused by events beyond its reasonable control.
• Export controls: You may not use the Service in violation of U.S. export laws.

21. Contact Us

Sacrena, Inc.
651 N Broad St, Suite 201
Middletown, DE 19709
United States

Legal: legal@sacrena.com
Support: support@sacrena.com